Zipla POS help centre
Restaurant Billing Software India: Zipla POS Questions Answered
Key takeaway: This Zipla POS FAQ answers the confirmed product, plan, billing, device, printing and trial questions for restaurant billing software India.
Quick answer: The Complete plan covers counter billing, configured GST invoices, payment marking, menu management, inventory, Table QR Ordering and Customer QR Home Ordering, live order status tracking, cashier-to-kitchen handoff, KDS, Bluetooth KOT auto-print, sales analytics and day-close reports.
Who this FAQ is for: restaurant, cafe, bakery, sweet-shop, QSR and dhaba owners and teams in India. Use it when: you are deciding whether a counter, kitchen, table-service or weight-based billing workflow fits your outlet.
What is restaurant billing software India for a food business?
Restaurant billing software India is a POS workflow for creating customer bills, marking payment modes, managing menu items and reviewing operating information. Use it when the food-business team needs a clear counter, kitchen, table-service or weight-based billing workflow.
For table-service operations, compare restaurant POS software.
For counter-led quick service, see QSR billing software.
For highway or neighbourhood eateries, read dhaba billing software.
For weight-led products, compare bakery billing software and sweet shop billing software.
What does the Complete plan cover?
Short answer: One Complete plan covers the listed counter, table, customer QR and kitchen workflows at ₹4,999/year or ₹11,999 for 3 years prepaid.
| If you need | Complete plan workflow |
|---|---|
| Counter bills, GST invoices and stock alerts | Complete plan: Counter POS Billing, GST invoices, inventory with low-stock alerts, menu management, cash/UPI/card payment tracking and staff roles. |
| Kitchen queue, QR ordering and KOT printing | Complete plan: Kitchen Display System, table QR ordering, Customer QR Home Ordering, live order status tracking, cashier-to-kitchen order handoff, Bluetooth KOT auto-print, sales analytics and day-close reports. |
| A real fit check before purchase | 14-day free trial: Set up a small version of your own menu and test the exact counter, payment and kitchen workflow you use. |
What should you check during a Zipla POS trial?
Short answer: Test a real menu, one customer bill, payment marking and bill delivery. Also test the kitchen handoff and day-close reporting if your service flow needs them.
Product-test example: this FAQ uses current Zipla POS screens and listed plan facts as a product reference. It is not a customer result, benchmark or performance claim.
- Set up familiar menu items and prices.
- Create a GST invoice and mark cash, UPI or card payment.
- Test Bluetooth printing or WhatsApp bill sharing.
- Send an order to the KDS and review the day-close report when relevant.
What should a team test in a real service workflow?
- A familiar counter basket from the outlet's own menu.
- One payment-marking and bill-delivery path used by the team.
- One kitchen handoff or table-order workflow that the outlet actually needs.
- The owner-review information relevant to the Complete plan.
For current GST rules, filing or legal decisions, verify the applicable requirement on the official GST Portal guidance and with a qualified tax professional.
Frequently asked questions about Zipla POS
Each answer below is visible on this page and is also represented in the matching FAQPage schema.
What is Zipla POS?
Zipla POS is billing software for Indian food businesses. It supports counter billing, GST invoices, payment-mode tracking, menu management, inventory with low-stock browser notifications and staff role-based logins.
Who can use Zipla POS?
Zipla POS is for Indian restaurants, cafes, bakeries, sweet shops, QSRs and dhabas. The suitable workflow depends on whether you run a counter, table service, a kitchen handoff or weight-based billing.
What does the Complete plan include?
The Complete plan includes Counter POS Billing, GST and Non-GST Invoice Print with automatic GST calculation, Mobile POS, barcode scanning to add packaged products to inventory, menu and item management, inventory with low-stock alerts, cash/UPI/card payment tracking, online payments through the restaurant's own Razorpay account when online, supported thermal printing, WhatsApp bill sharing, staff roles, table QR ordering, Customer QR Home Ordering, live order status tracking, cashier-to-kitchen order handoff, Kitchen Display System, Bluetooth KOT auto-print, sales analytics, day-close reports and offline billing after the menu loads.
How much does Zipla POS cost?
The Complete plan costs ₹4,999 per year or ₹11,999 for a 3-year prepaid term. A 14-day free trial is available with no credit card required. If you need separate on-site onboarding, confirm the current scope and price before purchase.
Can Zipla POS create GST invoices?
Yes. Zipla POS creates GST invoices with the configured GSTIN and TAX INVOICE header, and uses configured CGST and SGST tax rates.
Can Zipla POS track cash, UPI and card payments?
Yes. During billing, a payment can be marked as cash, UPI or card. The payment split is available in the day-close report.
Can I use Zipla POS on an Android phone or tablet?
Yes. Zipla POS can be used on Android phones and tablets.
Can barcode scanning add products to inventory?
Yes. Barcode scanning can be used to add packaged products to inventory.
Which Bluetooth thermal printers does Zipla POS support?
Zipla POS supports compatible 58mm and 80mm Bluetooth thermal printers for bill and KOT printing.
Does Zipla POS calculate GST automatically?
Yes. The configured GST rate is applied when the bill is generated, and GST and non-GST invoices can be printed.
Does Zipla POS support online payments?
Yes, when the restaurant connects its own Razorpay account. Online payments require an internet connection.
Can Zipla POS print or share a customer bill?
Yes. Bluetooth thermal printing is supported with compatible printers. You can also share bills with customers on WhatsApp.
Can I continue billing if the internet connection drops?
After the menu has loaded, Zipla POS can create bills without an internet connection. UPI and online payments require connectivity. Full offline sync is not included in this workflow.
Does Zipla POS support KDS/KOT, Table QR Ordering and Customer QR Home Ordering?
Yes. The Complete plan includes Kitchen Display System, Table QR Ordering, Customer QR Home Ordering, live order status tracking, cashier-to-kitchen order handoff and Bluetooth KOT auto-print.
How does Customer QR Home Ordering work?
A customer can use Customer QR to enter their name, phone number and address, place an order from home, and track accepted, preparing and completed status on their phone. The cashier receives the new-order alert, accepts the order and sends it into the kitchen workflow.
Can a bakery or sweet shop bill products by weight?
Yes. Zipla POS supports weight-based billing. A customer bill can combine products sold by weight with fixed-price items.
What does the day-close report show?
The day-close report includes orders, revenue, payment split, top items and discounts. Sales analytics also includes revenue, orders-by-hour, payment split, top-selling items and void analysis.
How can I get product or account help?
For product, setup or account help, contact support@zipla.in.
Need to see the workflow with your own menu?
Start the 14-day free trial, or book a WhatsApp demo for the relevant Zipla POS workflow.
For support, email support@zipla.in.