Zipla POS
Zipla POS Cancellation & Refund Policy
Key takeaway: Zipla POS offers a 14-day free trial. A paid subscription may qualify for a full refund when the request is made within 7 days of payment and meets the conditions below.
Who this is for: Zipla POS trial users and paid subscribers. Use this policy when: you are deciding whether to purchase, cancel a subscription or request a refund.
A cancellation and refund policy is a set of rules that explains how a subscriber can stop using a service and when a refund request can be considered. This Zipla POS Cancellation & Refund Policy applies to paid Zipla POS subscriptions and should be read with the Zipla POS Terms and Conditions.
Does Zipla POS offer a free trial?
Short answer: Yes. Zipla POS offers a 14-day free trial with no credit card or payment required to begin.
Use the trial to assess whether the Zipla POS workflow fits your business before purchasing a paid subscription.
When can you request a refund?
Short answer: A paid subscription may qualify for a full refund request made within 7 days of payment, subject to every condition below.
Refund eligibility checklist
| Check | What this policy requires |
|---|---|
| Request timing | Send the refund request within 7 days of payment. |
| Where to send it | Email support@zipla.in from your registered email address. |
| 3-year prepaid term | The Complete plan 3-year prepaid term is non-refundable after the same 7-day refund window. |
| Partial periods | Zipla POS does not prorate subscriptions, so no refund is available for a partial period. |
Zipla POS may decline a request where there are clear signs of abuse of this policy.
How do you cancel a subscription or request a refund?
Short answer: Email support@zipla.in with the account and payment details needed to identify your request.
- Send the request from your registered email address.
- State whether you are requesting a cancellation or a refund.
- Include your business name, registered phone number and payment date.
- Add a short reason for the request so Zipla POS can review it against this policy.
Refund-request email template
Subject: Refund request for my Zipla POS subscription
Include: your business name, registered phone number, payment date and a short reason for the request.
What happens after the 7-day refund window?
Short answer: After 7 days from payment, the current paid subscription is non-refundable.
You may still ask to cancel future use of the service, but the paid subscription remains non-refundable after the 7-day window.
How are approved refunds processed?
Short answer: Approved refunds are processed within 7–10 working days to the original payment method.
Payment posting after Zipla POS processes an approved refund can depend on the payment provider or your bank. The eligibility rules on this page are Zipla POS rules. For payment-provider refund mechanics, see the official Razorpay refund documentation.
How can you contact Zipla POS about this policy?
Zipla POS Support
Email: support@zipla.in
Cancellation and Refund Policy FAQs
These concise answers repeat the visible policy rules for people deciding whether to start a trial, buy a plan, cancel or request a refund.
What is the Zipla POS Cancellation & Refund Policy?
The Zipla POS Cancellation & Refund Policy explains the 14-day free trial, the conditions for requesting a refund after payment and how to request cancellation or a refund.
Does Zipla POS offer a free trial?
Yes. Zipla POS offers a 14-day free trial with no credit card or payment required to begin.
How do I request a Zipla POS refund?
Email support@zipla.in from your registered email address within 7 days of payment. Include your business name, registered phone number, payment date and a short reason for the request.
Can I get a refund after the 7-day window?
No. After 7 days from payment, the current paid subscription is non-refundable. You may still contact Zipla POS to cancel future use of the service.